Insurance Claim Assistance in Naperville, IL

Homeowners’ insurance typically covers hail damage, storms, and wind. However, every coverage is unique, so reviewing your policy details is important.

Your roof likely qualifies if it has sustained damage from a covered event, such as a storm or hail. Our team can conduct a free inspection to assess the damage and guide you through whether you qualify for an insurance claim.

The insurance timeline depends on the extent of the damage and your insurance provider's procedures. We strive to expedite the claims and repair process by working closely with our clients and keeping the lines of communication open.

Storm Guard reviews the reasons if your claim is denied and guides you on what to file for an appeal. Our team will work diligently to provide additional documentation to support your case.

After reporting the damage to your insurer, an adjuster will assess the damage. We'll provide a detailed report to support your claim and work with the adjuster to ensure all damage is accounted for. Once your claim is approved, Storm Guard will proceed with the necessary repairs or replacement.

During the inspection, the adjuster will evaluate the extent of the damage. We can have our team alongside you during this time to point out specific issues and ensure nothing is overlooked. We'll advocate on your behalf to ensure a fair assessment.

When your insurance company sends an adjuster for a roof inspection, the process is thorough and typically involves multiple steps to assess the extent of the damage. Here’s what you can expect.

1. Exterior Inspection: The adjuster will assess your home's exterior at ground level, looking for visible signs of damage, including missing shingles, dents in gutters, and damage to siding or windows.
2. On-Roof Evaluation: The inspector will then climb onto the roof to examine the condition of shingles, flashing, vents, and other structural components. They will document hail impact, wind damage, and any potential weak spots that may result in leaks.
3. Attic Inspection (If Accessible): If your home has an attic with an accessible entry point, the inspector may check for water stains, mold, or signs of leaks that aren’t immediately visible from the outside. This step helps ensure no hidden damage is overlooked.
4. Photographs & Notes: Throughout the inspection, the adjuster will take photos and detailed notes of any damage they find. This documentation is vital in your insurance claim approval process.
5. Walkthrough & Explanation: The adjuster should summarize their findings once the inspection is complete. They may explain whether the damage qualifies for a claim and what the next steps in the claim process will be.